Southwest Airlines Prepares Flight Attendants for New Safety Rule

Southwest Airlines has recently announced a significant change to its safety procedures, aimed at reducing the risk of injuries to flight attendants during turbulence. Starting December 4, 2024, flight attendants will be required to secure the cabin at 18,000 feet instead of the previous 10,000 feet before landing. This change is a result of years of research and collaboration between Southwest Airlines and the flight attendant union TWU 556.

By Aditya M

The New Procedure

The new procedure involves a high-low chime from the pilots at 18,000 feet, signalling the start of the sterile flight deck. This chime serves as a cue for flight attendants to secure the cabin for landing and to be seated in their jump seats. The earlier preparation is expected to reduce the risk of in-flight turbulence injuries by 20%.

Reasons for the Change

The decision to alter the landing procedure comes after several high-profile incidents of turbulence-related injuries. For instance, an incident on Southwest Airlines Flight 3633 in August 2024 highlighted the need for earlier cabin preparation. The FAA's report on the incident noted that the aircraft encountered turbulence at 19,000 feet, resulting in injuries to passengers and crew members.

Collaboration and Research

Southwest Airlines' decision is based on a robust approach to safety management, including inputs from thousands of data points from flight attendant and pilot reports, as well as information from the Flight Data Analysis Program (FDAP). The airline's unwavering commitment to the safety and well-being of its employees has driven this policy change.

Impact on Passengers

While the primary goal is to enhance the safety of flight attendants, passengers will also notice a subtle change in the timing of cabin preparation. Passengers will have less time to use their laptops and complete inflight services, as the cabin will be secured roughly five minutes earlier than before. However, this change is not expected to significantly impact longer flights.

Conclusion

Southwest Airlines' new safety rule is a proactive measure to address the growing concern of turbulence-related injuries. By securing the cabin earlier, the airline aims to create a safer environment for both its employees and passengers. This change reflects the airline's dedication to continuous improvement and its commitment to safety.

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