Jetstar's 20th birthday celebrations hit a snag today as their website buckled under the pressure of bargain hunters eager to snag $29 flight deals. The airline's much-anticipated sale, offering massive discounts to celebrate two decades in the skies, resulted in a technical meltdown that left many frustrated travellers grounded.
By Aditya M
Reports surfaced early this morning of customers encountering error messages and endless loading screens while trying to access the sale. The website appeared overwhelmed by the surge in traffic, forcing Jetstar to acknowledge the issue on social media.
While the airline hasn't revealed the exact cause of the crash, it's clear the $29 fares on 29,000 flights proved too tempting to resist. Thousands of budget-conscious travellers likely flooded the website the moment the sale went live, causing it to sputter and stall.
Is the Sale Still On?
The good news, for those with nerves of steel, is that Jetstar hasn't cancelled the sale entirely. Their social media channels are advising frustrated customers to try booking their flights through the Jetstar app or by calling their customer service hotline.
However, it's unclear if the technical difficulties have affected the availability of the discounted fares. With the website down for a period, some savvy travellers might have already scooped up the best deals.
Deja Vu for Jetstar?
This isn't the first time Jetstar's website has struggled during a major sale. Similar issues were reported a few years back during another limited-time offer. The airline will likely be under scrutiny for not being better prepared for the surge in traffic, especially considering their past experience.
Budget Travelers Left in Limbo
For budget travellers hoping to snag a birthday bonanza, this technical glitch throws a wrench into their travel plans. While alternative booking options are available, it adds an extra layer of hassle to the process.
Hopefully, Jetstar can rectify the situation swiftly and ensure a smoother experience for those still vying for the coveted $29 fares. One thing's for sure, this birthday celebration might be remembered more for the website woes than the travel deals.
Add comment
Comments